How we handle your data

Who we are

This website is run by PT Inti Gravfarm Indonesia, Kp Cikiray 01/16, Lebak Muncang, Ciwidey, West Java, Indonesia. We are responsible for the personal data described below. Questions: info@gravfarm.com.

What we collect

Enquiry form: your name, email address, company, country, phone number, the topic you pick and your message. We only receive what you type in.

Website analytics (only if you accept): pages viewed, how you arrived (for example a search engine or social link), approximate location such as country or city, device, browser and language. Google Analytics does not store full IP addresses.

Like most web hosts, our hosting provider keeps technical server logs (such as IP address and requested page) for security and reliability.

Why we use it

Form details are used to answer your enquiry and continue the conversation with you. When you send the form you confirm you agree to this. Analytics is used to understand which pages are useful so we can improve the site, and runs only with your consent, which you can withdraw at any time.

We do not sell your data and we do not use it for advertising.

Cookies and similar storage

Until you accept, we set no analytics cookies. If you accept, Google Analytics sets cookies (named _ga and _ga_ followed by an ID) to tell visits apart. If you accept or decline, we save that choice in your browser's local storage (key: gf-consent) so we do not ask again on every page.

You can change your choice at any time with “Cookie settings” in the footer of every page, and delete cookies in your browser settings.

Who we share it with

Web3Forms (web3forms.com) delivers your form message to our inbox and may use hCaptcha spam protection. Google (Google Analytics) receives analytics data if you accept. Our website is hosted by Hostinger. These providers process data on our behalf and under their own privacy terms. Links to Instagram, Facebook, YouTube, Tokopedia and Google Maps lead to sites with their own policies.

Some of these providers are outside Indonesia, so your data may be processed in other countries, including the United States and Europe.

How long we keep it

Enquiries are kept for as long as needed to deal with your request and for our ordinary business records, then deleted. Analytics data is kept in Google Analytics for no more than 14 months.

Your rights

You can ask us to show, correct or delete your personal data, to restrict or stop how we use it, and to withdraw consent. Write to info@gravfarm.com. These rights come from Indonesia's Personal Data Protection Law (Law No. 27 of 2022) and, if you are in the European Economic Area or the United Kingdom, from the GDPR or UK GDPR, including the right to complain to your local data protection authority.

Changes

If we change how we handle data, we will update this page and its date.